How do you know what you don't know?

Our Mission

To improve safety by providing pilots, managers, and other aviation professionals with the information they need to make smart decisions. We help answer the fundamental question: "How do you know what you don't know?"

The Problem

Despite technological improvements over the past several decades, human error is still a factor in 80% of aviation accidents. As a result, many organizations require formal risk assessments prior to every flight. However, current methods – risk matrices and hazard scoring systems – are not totally effective because they are subjective; they rely on perceptions of risk. Since perceptions are based on knowledge and experience, a lack of either will result in inaccurate assessments of risk.

The traditional solution to the knowledge problem is to give pilots more data and more information. For example, the FAA has over 5,500 publications available to pilots! Many people assume – incorrectly – that more data and more information lead to more knowledge. It does not.

The solution is not more information; it is more relevant information. Relevant information increases our knowledge and allows us to take the appropriate actions to mitigate risk. Our products – FlightRisk® and Vector SMS® – focus on transforming data and information into knowledge.

FlightRisk® is a web-based flight planning and risk assessment system that increases knowledge by identifying the critical information – hazards and risk mitigation procedures – that is most relevant to a flight. FlightRisk goes beyond awareness; it helps facilitate action!

Key Features:
  • Advanced Risk Engine - analyzes thousands of pieces data to determine which is most applicable to your flight
  • Scenario Analysis - shows how hazards change with changing conditions
  • Post-Flight Surveys - allow pilots to share their knowledge and experience with other pilots
  • Custom Rules - create your own hazard advisory messages
  • Vector SMS® Integration - share data with an advanced safety management software application

Informational Brochures:

Vector SMS is a web-based quality and safety management application that facilitates compliance with SMS requirements (ICAO, IS-BAO), improves operational effectiveness, and helps operators achieve the highest level of safety.

Key Features:
  • Enhanced Security - advanced data protection combined with maximum flexibility for information-sharing across the organization
  • Advanced Data Analysis - utilizes Human Factors Analysis and Classification System (HFACS)
  • FlightRisk Integration - allows risk controls to be delivered to flight crews during flight planning, where they are most effective
The Basic Vector SMS® subscription includes:
  • SMS Manual
  • Newsletters
  • SMS training aids
Additional products include:
  • Enhanced Program Guidance: Risk Management, Event Investigation, Internal Evaluation
  • Emergency Response Plan (ERP)
  • Internal Audit Checklists
  • SMS Courses


If you have questions, please fill out the following form and we will get back to you as soon as we can!