Services
Expert Guidance Every Step of the Way
Technology alone can’t transform a safety program—people, process, and expert guidance make the difference. Polaris Aero Safety Services ensures your organization maximizes the value of VOCUS by supporting you from launch through long-term continuous improvement. We are with you every step of the way.
VOCUS is a robust safety intelligence system, but its impact depends on how well it is adopted. Our Safety Services team bridges that gap by guiding your team through planning, training, execution, and continuous improvement as your needs warrant. We don’t just deploy software—we help you elevate your entire safety program.
What We Deliver
Expert Training & Onboarding
Tailored onboarding that prepares your organization for a successful VOCUS launch. We help align people, processes, and workflows so the platform fits seamlessly into your operation.
High-Touch Support
Ongoing support through webinars, an online help center, a 2-hour response ticket system, and proactive check-ins from Customer Success Specialists. We don’t just fix issues—we help you operate.
Safety Culture Surveys
Increase transparency in reporting by having an independent third-party administer your safety culture survey. Our team will collaborate with you to understand the insights needed and partner in pre-survey communication with the organization. A fully anonymous survey will be administered, data will be analyzed, and our team will redact any identifiable information from open-ended responses. An executive summary debrief with leadership will cover strengths, opportunities for growth, benchmarking metrics, and an action plan moving forward.
ASAP Kickstart & Third Party Facilitation
Whether you need a roadmap to get your ASAP started or prefer full third-party facilitation, our team has you covered! Our VOCUS ASAP module allows organizations to self-manage their ASAP without a third party. However, if you need help with setup or prefer a third party for ASAP oversight, we can assist with the MOU process, ongoing report review, and ERC facilitation.
Safety Officer Support Services
Need extra hands? Sometimes the flying schedule picks up and causes your full-time role to slow down your part-time safety officer progress. Other times, attrition or taking time to backfill the safety role with the right fit can temporarily leave your SMS without a champion at the helm. Our Safety Services team has options to step in as an extension of your team to maintain forward progress with your safety initiatives.
Custom Safety Solutions
Sometimes your safety team just needs help putting a new safety initiative in place, maintaining your safety program, or needs some seasoned guidance to supplement their own knowledge and time. Our Safety Services team stands at the ready to customize a support level that suits your operational needs and helps you meet your safety objectives.
Why it Works
Our team includes former aviators, regulatory and SMS specialists, and professionals from dispatch, FBO, OEM, and MRO backgrounds—people who have sat in your seat. Combined with white-glove service and continuous improvement support, we help keep your safety program strong, evolving, and effective.
Polaris Aero Safety Services + VOCUS = a safety program that is not only compliant,
but truly high performing.
Why Choose Polaris Aero Services
Our consultants are not generalists. They are aviation safety specialists who know VOCUS inside and out. That means faster implementations, deeper insights, and solutions that actually fit how your operation works.
Ready to Elevate Your Safety Program?
Connect with our safety experts to find the right solution for your operation.