IMPLEMENTATION AND SUPPORT

WE ARE WITH YOU EVERY STEP OF THE WAY

VOCUS is a robust system that can help transform your safety program; however, any technology, by itself, won’t produce the desired results unless it is incorporated into your everyday processes.

That’s why Polaris Aero Safety Services provides an outstanding group of people who are dedicated to helping you incorporate our technology into your organization. We are here to help!

1. PLANNING

   Our Training and Support team will collaborate with your team to help prepare your organization for a successful VOCUS launch.

2. TRAINING

   When your subscription begins, we will conduct a series of training webinars for application administrators, including SMS, GroundRisk, and FlightRisk. 

   Administrator training is in-depth and conducted via hybrid live and online training.

3. SUPPORT

   The Training and Support team will continue to be a valuable resource throughout your subscription term. 

   In addition, we offer several methods of support, including webinars, an online help center, and a support ticketing system. 

4. EXECUTION

   Safety Managers use VOCUS to solve their company’s safety problems. Our Safety Services team can help with initiatives such as the FAA ASAP (Establishing the MOU, ERC attendance and participation, Program management), part-time safety manager support or interim coverage, and third-party unbiased Safety Culture Surveys.

5. REFRESHER TRAINING (“TUNE-UPS”)

   Missions change, people change, or sometimes you need help to reboot your safety program. Don’t worry - we are here to help ensure you are getting the most out of the VOCUS platform.