IMPLEMENTATION AND SUPPORT

WE ARE WITH YOU EVERY STEP OF THE WAY

Results

VOCUS is a robust system that can help transform your safety program; however, any technology, by itself, won’t produce the desired results unless it is incorporated into your everyday processes.

That’s why Polaris Aero provides an outstanding group of people who are dedicated to helping you incorporate our technology into your organization. We are here to help!

 

  1. PLANNING
    Our Customer Experience team will collaborate with your team to help prepare your organization for a successful VOCUS launch.
  2. TRAINING

    When your subscription begins, we will conduct a series of training webinars for both the line personnel and safety managers. 

    Line personnel training will focus on the fundamentals of SMS. These users will learn how to file safety reports and how to accomplish tasks assigned within VOCUS SMS.

    Safety Manager training is more in-depth and focuses on how to use the different features from the perspective of an application administrator.

     
  3. SUPPORT

    Your safety team will be introduced to our Customer Experience Manager, who will be a valuable resource throughout your subscription term. 

    In addition, we offer several methods of support, including webinars, an online help center, a community forum, and a support ticketing system. 

  4. EXECUTION

    Safety managers use VOCUS to solve their company’s safety problems. 
  5. REFRESHER TRAINING (“TUNE-UPS”)
    Missions change, people change, or sometimes you need help to reboot your safety program. Don’t worry - we are here to help ensure you are getting the most out of the VOCUS platform. 

OUR PARTNERS

AVBRITE logo

AvBrite for safety consulting and staffing.

Quality Resources, LLC logo

Quality Resources for help with manuals.